REFUND & RETURN POLICY
30-Day Standard Return Policy
At LifestyleVybze, we stand behind the quality of our products.
If you are not fully satisfied, you may request a return within 30 days of confirmed delivery, subject to the terms below.
Some products may include extended comfort guarantees, which are clearly stated on the individual product page. When offered, those guarantees apply in addition to this standard return policy.
Return Eligibility
- Items must be unused, unwashed, and in original packaging
- Proof of purchase is required
- Return requests must be submitted within 30 days of delivery
Extended Comfort Guarantees
For products that include an extended comfort guarantee (such as a 90-day comfort guarantee), customers may request a refund within the stated guarantee period, even if the product has been gently used, provided the request aligns with the terms outlined on the product page.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please notify us within 7 days of delivery and include clear photos of the issue.
Approved claims will be resolved through a replacement or refund, depending on the situation.
Non-Returnable Items
The following items are not eligible for return:
- Final sale items
- Personalized or customized products
- Items marked non-returnable on the product page
Refund Processing
Approved refunds are issued to the original payment method.
Please allow 5–10 business days for processing by your financial institution once the refund is approved.
LifestyleVybze reserves the right to refuse returns that do not meet the conditions outlined above.
To start a return or report an issue, email us at:
📧 lifestylevybze@gmail.com